Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Insiders of Dubai website, agent platform, and related services (collectively, the “Services”), operated by Insiders of Dubai (“Insiders”, “we”, “us”, or “our”). By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility and accounts

You must be at least 18 years old to use the Services. You are responsible for the accuracy of the information you provide, for maintaining the confidentiality of your login credentials, and for all activity under your account. Notify us immediately of any unauthorised use.

2. The Services

Insiders provides a platform for real-estate agents and prospective buyers to discover off-plan and ready projects, access developer information, register deals, and track commissions. We may add, change, or remove features at any time.

3. Agent tiers and commissions

Where applicable, your commission rate is determined by your agent tier, which may be set by your trailing performance and/or assigned by Insiders. Commission eligibility, calculation, and payout are subject to a valid deal registration, verification, and the developer’s confirmation of the transaction. Estimates shown in the platform are indicative and not a guarantee of payment.

4. Deal registration

Deals must be registered accurately and in good faith. We reserve the right to reject, withhold, or reverse any commission relating to a registration that is duplicated, fraudulent, incomplete, or that does not complete with the developer. Registration does not by itself guarantee a commission.

5. Acceptable use

You agree not to:

• Use the Services for any unlawful, misleading, or fraudulent purpose;
• Misrepresent your identity, credentials, or a buyer’s intent;
• Scrape, copy, or redistribute platform data, inventory, or pricing without permission;
• Interfere with or attempt to compromise the security or integrity of the Services; or
• Circumvent commission, tier, or deal-registration rules.

6. Intellectual property

The Services, including all content, software, and branding, are owned by Insiders or our licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Services for their intended purpose. All rights not expressly granted are reserved.

7. Third-party content and listings

Project, developer, pricing, and availability information may be sourced from third parties and can change without notice. We make reasonable efforts to keep it accurate but do not warrant that it is complete, current, or error-free. Verify details independently before relying on them.

8. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.

9. Limitation of liability

To the maximum extent permitted by law, Insiders will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data, arising from your use of the Services.

10. Termination

We may suspend or terminate your access to the Services at any time for any breach of these Terms or for conduct we reasonably believe is harmful to Insiders, other users, or third parties. You may stop using the Services at any time.

11. Governing law

These Terms are governed by the laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai, without regard to conflict-of-laws principles. Disputes will be subject to the exclusive jurisdiction of the courts of Dubai.

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date above. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

13. Contact us

Questions about these Terms? Contact us at support@insidersofdubai.com or via our contact page.